FAQs

Visit our Contact Us page to contact us at 225-435-4323.

Occasionally, we will have a waiting list for certain age groups. However, the list is always longer on paper than it is in reality. We do our absolute best to accommodate the families that are on our waiting list as quickly as possible.

6:30 am – 6:00 pm Monday-Friday.

Yes; however, our top priority is caring for the children already enrolled. Therefore, unscheduled tours may result in a very brief walk-through of our center and limited information received. Tours are more informative if we are able to have a Director scheduled to give the tour. Tours can be scheduled any time of the day and we encourage you to bring the whole family to experience our curriculum in action. The best times to schedule a tour are 9:00 am – 12:00 pm and 2:00 pm – 3:00 pm. This will allow you to see the children during active times aside from our “rush hours”.

Yes, we have an open door policy and parents of enrolled children are always welcome! Anytime! If you are interested in enrolling your child, please call and set up a convenient time to visit and explore our program.

Yes. Children are not allowed to be dropped off between the hours of 9:30 am and 2:00 pm without a doctor’s excuse. We prefer for children to be dropped of by 8:00 am. This allows for a consistent and structured schedule for each child and the group within the classroom. It also allows for proper lunch counts and teacher scheduling.

Yes, we do close for selected holidays. Our list of holiday closures can be found in our student manual. We will also provide you with a Holiday Closure calendar upon enrollment and at the beginning of each year. You do have to pay for the full week of tuition even if we are closed for a holiday. We offer an unlimited number of Vacation credits throughout the year and your tuition will be reduced by half if child doesn’t attend the entire week.

Yes, we operate year-round.

Yes. We serve children of all ages up to 12 years old.

We require a two week withdrawal notice. It must be in writing. At the end of the two week notice, you pay your account balance in full and you may withdraw with no strings attached. However, if you fail to give a two week withdrawal notice in writing, we will bill your account for the two weeks tuition and send to collections.

Yes, under most circumstances, our staff members will contact you immediately upon your child becoming ill or injured. Our schools closely follow the license regulations on exclusion of children due to health issues. If your child’s symptoms are any of those listed, you will be asked to pick up your child. Often, the calls are just courtesy calls that let you know how your child is feeling and give you an opportunity to contact your child’s doctor, pick up your child a little early, or make alternate plans for care the next day.

Keeping children safe and healthy is very important to Fundamentals. Outdoor activities provide an important time for children to engage in physical activity while building their large muscles. Children should play outside for thirty minutes twice a day to give them fresh air and opportunities that only outside times can provide. Fundamentals follows the state license guidelines for outdoor play, which take into account the heat index, air quality rating, and wind chill factor. If the weather is extreme of these indicators, children will participate in gross motor activities in their classroom.

Medication, including any over the counter products, can only be administered with the proper Medication Authorization forms – Physician and Parent are required. Please help us secure all medications by handing the medicine to a member of management so we can lock it in our medication box.

At Fundamentals, we want to ensure every child’s safety. If your child has any food allergies please notify the school immediately so we can add your child to our allergy list. Your child’s physician will need to complete our Allergy Care Plan to allow us to properly address their allergies. Our menu is available for parents to review. Substitutions will be made when possible; however parents must provide a substitute if one is not available.

Our Teachers work closely with parents to determine when a child is ready to start potty training both at home and at school. Children are encouraged to regularly attempt to use the toilet or just to try as they are starting out. As the child experiences more successes, you and your child’s teacher will decide when to move from diapers or pull-ups to training pants.

Biting can be a very stressful time for all parties involved and it can be challenging to find a solution since biting happens for different reasons for different children. Not all children will go through this phase but it is usually unavoidable when children are in an early childhood program.

Our teachers will “shadow” a child who has bitten. This usually helps the child learn to resolve conflicts through redirection and/or role modeling. When a bite occurs, an Incident/Accident Report will be completed on both children and their parents notified. We follow our Confidentiality Policy and do not release the names of those involved. We also keep records of the biting occurrence to help our staff detect patterns so that we are able to deter future biting. These reports are useful to create an action plan to help the child move through the biting phase.

No. If your child is absent for an entire week, Monday-Friday, you can use a Vacation Credit for that week. The Vacation Credit will give you a 50% discount for that week’s tuition. You may use 4 Vacation Credits as you would like throughout the year.